Shipping policy

Shipping Policy

Processing Time
All orders are processed within 3-5 business days, excluding weekends and holidays. During peak seasons, such as holidays and product launches, processing times may be slightly longer. You will receive an email notification once your order has shipped.

Shipping Rates & Delivery
Shipping rates are calculated at checkout based on the weight of your order and your location. We offer standard and expedited shipping options within the United States.

Delivery times typically range between 5-7 business days for standard shipping, depending on your location. Expedited shipping is available at an additional cost for faster delivery. Please note that delivery times are estimates and may vary based on carrier delays.

International Shipping
Currently, we ship only within the United States. We are working on expanding to international shipping in the future.

Order Tracking
Once your order has shipped, you will receive an email with your tracking information. Please allow 24-48 hours for tracking information to update.

Shipping Issues
Lunar Woods Apothecary is not responsible for lost, stolen, or damaged packages once they leave our facility. If your package is lost in transit, we recommend contacting the shipping carrier directly to resolve the issue. However, if you encounter any problems with your shipment, please reach out to us, and we will do our best to assist.

Shipping Restrictions
Certain products may be restricted from shipment to specific locations due to state or federal regulations. In such cases, we will notify you as soon as possible if your order is affected.

Questions?
If you have any questions regarding our shipping policy, please contact us at [contact@lunarwoodsapothecary.com] for assistance.